The first Franchise has been sold – well done. You have a Franchisee ready to go and keen to get started. Don’t make the mistake of thinking that you’re now highly successful and all the hard work is over. In reality, you have just begun! Training Franchisees in proceedures and systems is now very important.
You have taken the first of many steps towards being a Franchisor. You now need to nurture the Franchisee or you risk losing the Franchisee and possibly your Franchise – before it’s even taken off. Remember that you and your Franchisee are now interdependent on each other. The conduct and actions of one reflect on the other.
You will need to work beside your new Franchisee until you both confident that every process and procedure is conducted as the Manuals define. Your Manuals are the blue print of your Franchise. They are mandatory and need to be comprehensive enough to stand alone. Until your Franchisee is very conversant and familiar with the Manuals you cannot afford to take anything for granted. You cannot afford to be complacent or overconfident.
The initial training period is an investment for your future and the future of your Franchise. If this is the first Franchisee sale, then it is even more significant because, once they are set up and running well, they become the example for other potential Franchise buyers. There is also the scope for the Franchisee to be used for an additional training site for new Franchisees and employees coming into your Franchise.
This initial period of time gives you the opportunity to set the standard in regard to the attitudes, procedures and philosophy for your Franchise. This is your Franchise. No person knows your business like you do and no other person-one else has the same passion and commitment to the success of this venture.
Also be aware that it takes twice as long to unlearn bad habits as it does to rectify them at the time they occur. You will only be able to make any corrections if you are there to see what is happening and are able to intervene quickly and make the required corrections. There is nothing is more frustrating than having a new Franchise or employee being disruptive or create havoc by not following your well organised and functional systems.
Remember that it takes at least three months to totally absorb new methods or systems so don’t be impatient.
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